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e-ServiceSuite™ is an integrated IT Service Management application suite designed to help support your customers to the highest ITIL-verified standards. It effectively implements ITIL IT best practice processes that ensure process stability and controls that auditors mandate. e-ServiceSuite™ supports application customization that can be performed by users using simple configuration options. Because e-ServiceSuite™ customization is configuration based you can always upgrade to the current release and not lose any changes. Gone are the 6+ month (and longer) solution implementations and their associated consulting contracts.
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e-ServiceSuite FAQ's |
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e-ServiceSuite Continuous Process Improvement |
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Cloud-based computing |
Traditional On-Site Solutions |
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Supports all
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ITIL® Compliant |
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The Information Technology Infrastructure Library (ITIL®) is a set of concepts and practices for Information Technology Services Management (ITSM), Information Technology (IT) development and IT operations. ITIL® gives detailed descriptions of a number of important IT practices and provides comprehensive checklists, tasks and procedures that any IT organization can tailor to its needs. ITIL® is published in a series of books, each of which covers an IT management topic. The names ITIL® and IT Infrastructure Library® are registered trademarks of the United Kingdom's Office of Government Commerce (OGC).
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