Companies need guidance and real-world
experience to
formulate successful business decisions.
Clearly, that value is here
and you are at the right place to find the
answers you are looking for.
On-Target Solution Values
Whether you
are looking for SaaS or On-Site
solutions, we have what you are looking for.
Your enterprise needs the
convenience of a true web-based solution
that provides unprecedented 24x7 access and
includes secure permission controls you have
come to expect.
Are you a
software reseller with implementation
resources? Our customers are global
enterprises looking for value-added solution
services. If this sounds like your business
then contact us for
partnership information.
Our Customer
Support Program offers support for
all of the solutions we
offer.
Rest assured, our SLA support targets with
you our customer means we are solving your
problems and issues in a timely manner
consistent with our agreements.
Use our contact form to request general
information about our solutions, partner
opportunities or to request real-time
webcast review of how it all works.
Each of the applications integrated into
our (BSM) solution suite provides important capabilities to
fulfill critical IT service management needs and
enhanced
ability to meet internal IT controls and regulatory guidelines.
Intuitive user-centric interface that delivers
always-on powerful web-based Service Desk functionality at a
fraction of the cost of other systems.
While ITSM/BSM candidate
solutions abound, you want
experienced
hands-on implementation guidance
and a roadmap for success that won't break the bank.
We
are on a mission...
"Prove solution value,
verifiable
value"
Features, functionality and external interfaces that do
not cost you more are embedded throughout our solution.
Solution Packages:
Deployment packages to match your distinct
business environment:
allows you to grow and
expand your business as you require
offer your users the convenience of easy access via
the web anywhere, anytime via permission-based secure
sign-in.
offers sensible licensing simplicity with powerful
enterprise management tools that include built-in
reporting, business metric graphics, CMDB Visualization
and more
We provide:
Business
adaptable customization of your service management solution.
Built-in
flexibility, reliability and solution security.
Business
synchronization across global time zones supporting 24/7 service desk
management
Knowledgebase driven self-help portals
Multi-tenant expansion included
Built-in
flexible enterprise Asset Management using our
federated CMDB and more ....
SAP
is incredibly powerful enterprise software; there is no question why Gartner
reports that they have a quarter of the ERP market. Thousands of companies have
spent millions on their SAP
roll-outs over the past decade, leaving less than affordable options to modify
those systems with today’s constricted IT budgets. In these situations,
customers buy a relatively affordable Mendix
license to inject some flexibility into their IT landscape.
Mendix
is certified to integrate with SAPNetWeaver®,
giving you the ability to unlock data from the underlying system and display it
in an modifiable Mendix
app. New business value exists in your ability to adapt applications quickly –
not ripping and replacing your whole system. Pulling data from SAPNetWeaver® allows you to get the most out of those capital expenditures
from yesteryear, and even renew value by adding functionality or serving new
users (like the ones in your supply chain for example).
Service-Desk Management
e-ServiceSuite™
Creative, powerful, and
affordable
e-ServiceSuite™
is powered by the
Mendix
engine.
This suite of
tightly integrated
applications represents a
powerful enterprise Service
Management solution appropriate
for service-desk, help-desk,
or customer call centers. Providing
collaboration and shared
information online.
Connect to and federate data
sources through convenient web
services and from a variety of
sources.
Measuring Payback
Does your company have a formal ROI measurement or informal payback scenarios?
e-ServiceSuite™
Highly scalable Service Management solution designed to maximize
collaboration, communication, knowledge and issue management.
Powerful
template driven workflow processes that are easily
administered and deployed.
Sales Force Automation
Social Networks
Now you can easily locate and map directions for
People,
CI Assets, Buildings and address
locations via a click of a button, anywhere in your enterprise.
The Information Technology
Infrastructure Library (ITIL®) is a set of concepts and practices
for Information Technology Services Management (ITSM), Information
Technology (IT) development and IT operations.
ITIL® gives detailed descriptions of a number of
important IT practices and provides comprehensive checklists, tasks and
procedures that any IT organization can tailor to its needs. ITIL® is
published in a series of books, each of which covers an IT management topic.
The names ITIL® and IT Infrastructure Library® are registered trademarks of
the United Kingdom's Office of Government Commerce (OGC)
enhanced
ability to meet internal IT controls and regulatory guidelines.
We
are on a mission... 
